Contactless Free Shipping Available Now.

Our website will operate under Level 2 guidelines. All orders will be shipped freight free to minimise physical contact.

Our showroom and service centre will operate under the guidelines of Level 2 lockdown. Please sign in or scan the tracer app and wear a mask.  Click & Collect is also available from the designated area in our Showroom on 23-25 Saxon Street. Christchurch

If you choose to pick up your order, please select "Pick Up" option on check out. Also call us to arrange the pick up time.

For urgent inquiries email admin@powertoolpeople.co.nz or call Ash on 0211195463.

 

Delivery & Delivery Charges

All orders will be processed within 2 - 5 working days. While we aim to dispatch as soon as the order is recieved, there may be some delayes due to the current restrictions.

Power Tool People Ltd only deliver within New Zealand. All orders will be dispatched Freight Free till further notice to a physical address in North and South Island. Additional delivery charges to the islands may apply.

All delivery orders must be supplied with a physical postal address. We do not deliver to P.O. Boxes.

We deliver goods through reliable national courier companies and signatures are required for delivery.

In case of larger shipments, a freight company will be engaged and a tracking number will be emailed to you after dispatch.

Power Tool People Ltd will not refund any losses incurred from the customer selecting their own delivery method/agent.

 

RETURNS AND REFUNDS

Customers have the right to return any good deemed faulty in nature. The following conditions apply to returned items:

  •      Where goods are being returned due to a fault, they must be in original condition.
  •      Proof of purchase must be provided.
  •      Where return is due to a fault, the customer must contact Power Tool People Ltd within 7 days of receiving the product.‚Äč